Bidease is currently looking for an IT Operations Specialist to join their team in Dubai. This is a great opportunity to manage technical infrastructure and support employee workflows in a fast-paced environment.
Role Overview
As an IT Operations Specialist, you will be the go-to person for all things IT. Your daily routine will involve managing access systems, overseeing hardware inventory, and ensuring that security protocols are followed. You aren’t just fixing laptops; you are the backbone of the company’s technical operations.
Whether it is setting up new hardware for incoming staff or troubleshooting software access, your work directly impacts how efficiently the team functions. You will handle everything from Google Workspace and Microsoft 365 administration to tracking IT security risks.
Key Responsibilities
You will wear many hats in this role. Here is a breakdown of what the job entails:
- Access Management: Controlling system access, including setup, modifications, and removal for all employees.
- Onboarding & Offboarding: Managing the entire technical lifecycle of a staff member.
- Support & Troubleshooting: Providing day-to-day help with logins, technical glitches, and software usage.
- Hardware Ownership: Taking charge of company equipmentโfrom assignment and setup to repairs and inventory management.
- Security Vigilance: Supporting MFA implementations, managing admin rights, and identifying potential security risks before they escalate.
- Process Documentation: Keeping clear records of IT procedures to ensure consistent operations.
Requirements
The ideal candidate brings a mix of technical know-how and clear communication skills. Before you apply, make sure you meet the following criteria:
- Experience: You need 2โ4 years of proven experience in IT support, systems administration, or operations.
- Tools: Hands-on experience with Google Workspace and/or Microsoft 365 is essential.
- Language: Fluency in both English and Russian is a mandatory requirement for this position.
- Location: You must be based in Dubai and be ready to work from the office.
- Security Awareness: A solid understanding of MFA, access controls, and general cybersecurity principles.
- Soft Skills: You should be highly organized, proactive, and comfortable supporting both technical and non-technical team members.
How to Apply
Ready to take the next step in your IT career? The application process is straightforward. Visit the official application page via the link provided below, review the job requirements once more, and submit your updated profile. Ensure your resume highlights your experience with SaaS management and user access control to stand out.
Apply for the IT Operations Specialist Role Here
Frequently Asked Questions (FAQ)
What language skills are required for this role?
You must be fluent in both English and Russian to be considered for this position at Bidease.
Is this a remote position?
No, this is an office-based role located in Dubai. You must be based in Dubai and able to work from the office to apply.
How many years of experience does Bidease require?
The organization is looking for candidates with 2 to 4 years of experience in IT support, IT operations, or a similar systems administration role.