Afaq Al Khaleej Engineering Resources LLC is looking for an experienced IT Support Specialist to manage their daily technical operations and infrastructure in Dubai. If you have a background in application support and system administration, this could be your next career move.
Role Overview
You will be the primary technical point of contact for the company. Your daily tasks involve monitoring IT systems, managing application performance, and ensuring that the infrastructure remains secure and available. It is a hands-on role where you will jump between troubleshooting network issues, managing user access permissions, and coordinating with software vendors.
This position requires someone comfortable with both high-level system maintenance and direct user support. You will be responsible for keeping the business running smoothly by performing timely updates, managing backups, and ensuring that all IT assets are documented and compliant with security policies.
Key Eligibility & Requirements
To be considered for this role, you should meet the following criteria:
- Education: A Bachelor’s degree in Information Technology, Computer Science, or a related field is mandatory.
- Experience: You need 3–5 years of relevant experience in IT operations or application support.
- Technical Skills:
- Proven experience with ERP implementation and support.
- Solid understanding of cloud platforms.
- Hands-on knowledge of system administration, backups, and IT security.
- Soft Skills: Strong troubleshooting, problem-solving, and communication skills are essential to handle user queries and vendor coordination effectively.
Why This Role Matters
In today’s fast-paced engineering environment, reliable IT infrastructure is the backbone of efficiency. You aren’t just fixing errors; you are maintaining the tools that allow the entire engineering team to function. If you enjoy solving complex technical puzzles and want to grow your expertise in enterprise-level IT management, this role offers a great platform for professional growth in the Gulf region.
How to Apply
Interested candidates can review the full job details and submit their applications through the application page here. Ensure your resume highlights your experience with ERP systems and cloud platforms to stand out to the hiring team.
Frequently Asked Questions (FAQ)
What is the primary responsibility of this IT Support Specialist role?
The role focuses on managing day-to-day IT infrastructure, providing technical support to staff, ensuring system availability, and maintaining business applications like ERP systems.
Is this a remote position?
No, this is an in-person role based in Dubai. Candidates must be able to work from the office location.
What experience level is required for this job?
This role is for experienced professionals, requiring 3 to 5 years of relevant experience in IT operations, application support, or a closely related field.