Careers International is looking for a seasoned Software Support Engineer to join their team and manage high-impact Point of Sale (POS) software solutions. This is an excellent opportunity for technical professionals looking to step into a role that balances back-end development with hands-on system architecture.
Why This Role Matters
You won’t just be fixing bugs here. This role sits at the intersection of development and infrastructure. You will take charge of building .NET Core applications while acting as the primary subject matter expert for POS systems, self-service kiosks, and payment gateway integrations. If you enjoy troubleshooting complex cloud-based services and shaping the UI design of retail systems, this position offers the perfect challenge.
Core Responsibilities
- Back-end Engineering: Build robust applications using ASP.NET Core MVC, RESTful APIs, and Entity Framework.
- Technical Support: Provide L1 and L2 support for cloud-based services, ensuring quick resolution through log analysis and script writing.
- System Testing: Oversee full-cycle testing, from manual test cases to automated QA, ensuring new releases perform seamlessly in production environments.
- Collaboration: Work alongside internal teams to handle escalated technical issues and manage POS hardware integration.
- UI/UX Design: Manage the interface design for POS systems and kiosks to ensure a smooth user experience.
What You Need to Bring
Candidates should possess a strong technical foundation to hit the ground running. You must meet these requirements:
- Education: A Bachelor’s degree in Computer Science, IT, or Engineering.
- Experience: At least 5 years of hands-on experience with .NET and C#.
- Technical Skills: Advanced proficiency in APIs (REST/SOAP), JSON, XML, Java, JavaScript, CSS3, and HTML5.
- Database Knowledge: Strong command of SQL.
- Domain Expertise: Prior knowledge of POS or Self-Check-Out (SCO) systems is a major advantage.
- Communication: A proven ability to troubleshoot and resolve service issues for customers via phone, email, or chat.
How to Get Started
To apply for this role with Careers International, visit the official job portal here. Ensure your resume highlights your specific experience with .NET Core and any past work involving payment gateways or retail hardware, as these are high-priority skills for this recruitment.
Frequently Asked Questions
What is the primary qualification required for this role?
You need a Bachelor’s degree in Information Technology, Computer Science, or a related Engineering field, along with a minimum of 5 years of professional experience in .NET and C#.
Will I be doing pure development or support?
This is a hybrid role. You will spend time developing APIs and back-end services, but you will also serve as a technical point of contact for L1/L2 support and system testing.
How do I apply?
You can submit your application directly through the Careers International portal. Make sure your CV is updated with your latest projects involving SQL and API integrations to stand out.